Paradoxically, the harder you push, the more likely you are to meet resistance.

Greeting people well can make a very powerful impression.

How can you motivate patients in an effective manner?

Is you advice to patients clear and unambiguous?

Is getting more new patients the solution to all our problems? Maybe not.

Is it ever Ok to throw a colleague “under the bus”?

When do you talk about risk factors with a patient?

Do you have any questions you’d like to ask The Relaxed Dentist? Now is your opportunity.

Sometimes with communication, the harder you try the worse it gets.

Is 100% case acceptance an achievable or desirable goal? That depends…

The difference between success and failure can be very fine. How do you tilt the odds in your favour?

Talking constantly may be comforting but there are a time when you are much better off being quiet.

Which category of communicator are you? It’s important to know.

One of the hallmarks of dentists who talk too much is that they get lots of questions from patients, many of which are completely irrelevant.

Would you Dr Mark Hassed to present a live, in-person seminar in your own office? Learn all about case acceptance and efficiency.

Speak to patients simply, avoid long technical explanations. Never try to educate them.

In 2022 take clinical photos for every new patient examination you do.

Unsolved dental issues are the problem, not the patient.

Imagine if your car broke down and you took it to a repair shop to be fixed…

Many dentists don’t believe you can do a textbook perfect crown preparation in 20 minutes.