Fatigue leads to poor decision making
Decision fatigue is a real thing in dental practice. How can you stay in control and continue to make good decisions even at the end of a long day?
Busy dentists are often the least productive
Paradoxically, the dentists who run around their office all day are often the least productive.
Passive aggressive – No thanks!
A couple of days ago I needed to have a prescription filled at a pharmacy. As I was out walking I came across a pharmacy in a quiet area...
A rule for certain success
Is there a behaviour that can guarantee your success? Yes there is.
An unhelpful statistic
There is a common statistic that you should not track. It is unhelpful, even damaging to your success.
The worst thing about being a doctor
There is an answer to the biggest annoyances that we face.
Greeting patients in a covid-19 world
Covid-19 has changed everything with how your greet patients. The old rules no longer apply.
How NOT to handle complaints
Every practice occasionally gets complaints. How you handle them is vital.
Infection control as marketing
Going above and beyond with infection control impresses patients.
Let's look at the dentist
Being efficient involves planning but the payoffs are huge. Part 5.
Collapse of a cooking empire
Lesson from the collapse of George Calombaris's restaurant empire.
Let's look at equipment
Being efficient involves planning but the payoffs are huge. Part 3.
But, before we start...
Being efficient involves planning but the payoffs are huge. Part 2.