Be sympathetic to your patients but if you are empathetic it can become very tiring.

Is there a lot of unnecessary chat in your office? Too much chat can ruin productivity.

Is your staffing level holding back your productivity.

Is your equipment holding back your productivity.

How you accept rejection can have a huge effect on your practice.

Communicational mistakes have been made in The Voice campaign.

Don’t be like you local council. Do it now whenever possible.

What do you do when a patient says “That’s a lot of money!”

Overcoming objections is a losers game. Don’t play it. Here is the alternative.

How do you mange things when you are running late?

Overcoming objections is a losers game. Don’t play it.

Success in case presentation is a matter of the right presentation.

How long since you tried out something new in your practice?

Have you found new and better ways to do things in the past 90 days?

One of my favorite productivity tips is so very simple.

Over-explaining often makes things worse, not better.

Do you have a checklist for communicating with patients?

Patients often come in with two unrealistic expectations.

Paradoxically, the harder you push, the more likely you are to meet resistance. Follow up article.

Paradoxically, the harder you push, the more likely you are to meet resistance.